Paypal rolling reserve
Posted on 22 July 2009 by Ian Batten
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As park of a risk exposure review, Paypal will often issue your account with a rolling reserve.
A rolling reserve holds a percentage of all received payments, for a certain amount of time. A typical rolling reserve would be to hold 5% of all payments, for 60 days. After the time period (in this case, 60 days) is up, the money is then made available for withdrawal. Percentages can be any amount (within reason), and the time period is usual a factor of 30 days. The rolling reserve is put on ALL payments coming in, of any kind. And the payments held cannot be withdrawn, sent, or touched in any way. It’s not the fact that you are told not to spend them, but they are physically inaccessible.
One issue that a rolling reserve can pose, is that you will eventually find yourself with cashflow problems, if you are running a small business, or a business with little cash. For example, if you profit margins are less than the percentage of the rolling reserve, gradually your Paypal account will end up solely in reserve, with less and less cash being available to spend on stock. Because of this, a rolling reserve can often put your business at a standstill, for a set period of time.
The rolling reserve is put in place until the risk of your account is reduced. So if you have received a lot of Paypal disputes, when these disputes calm down, the rolling reserve will be dropped.
Talk to your account manager to negotiate the reserve percentage, often with some reassurance, they will agree to reduce the reserve to allow room for extra cash flow.

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I am not a seller I use Paypal for purchases… Paypal is taking 20% of money refunded to me and holding it for 90 days
IS THIS LEGAL I can understand the reasoning for Paypal to take money from sellers but I am a BUYER and this is abusive. If I return an item why should PAYPAL keep any of the funds given back to me. As a buyer if I return an item I have no agreement with Paypal that they can hold my funds I have no business with them other than allowing them to use my credit card for payment not returning funds to a buyer for 90 days can’t be a legal action. Is there recourse?
I’m afraid it is legal spencer, as a Paypal user you agree to their terms and conditions, and this would be under their terms.
However, holidng money for a BUYER is frankly obsurd. Do you not use it at all for selling?